At CORE Partners, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights as an individual. We are committed to handling your information responsibly and in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

1. Who We Are

CORE Partners is a technical growth consultancy based in Ottawa, Ontario, Canada. We operate the website coregrowth.partners and provide digital marketing, AI integration, and funnel-building services to businesses across Canada and internationally.

2. Information We Collect

2.1 Information You Provide Directly We collect personal information you voluntarily share with us, including:

Name, email address, and phone number submitted via contact forms or consultation bookings

Business information provided during onboarding or client intake processes

Payment and billing details processed through secure third-party payment processors

Communications, feedback, and any content you send us directly

2.2 Information Collected Automatically When you visit our website, we may collect:

IP address and general geographic location

Browser type, operating system, and device information

Pages visited, time spent on the site, and referral source

Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties In some cases, we may receive information about you from third-party platforms (e.g., Meta, Google, GoHighLevel) when you interact with our ads or marketing funnels.

3. How We Use Your Information

We use the personal information we collect to:

Respond to inquiries and provide requested services

Deliver, manage, and improve client projects and service engagements

Send invoices, project updates, and relevant communications

Run advertising campaigns and marketing funnels on your behalf (where applicable)

Analyze website usage and improve our online presence

Comply with legal obligations and protect our legal rights

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Legal Basis for Processing

We process your personal information based on:

Contractual necessity — to fulfill our service agreements with you

Legitimate interests — to operate and grow our business in a responsible manner

Consent — where you have explicitly agreed (e.g., subscribing to our newsletter or marketing communications)

Legal obligation — where required by applicable law

5. How We Share Your Information

5.1 Service Providers Third-party vendors who assist in delivering our services, including hosting providers, CRM platforms (GoHighLevel), email delivery services, payment processors, and analytics tools. These vendors are contractually required to handle your data securely.

5.2 Business Partners Where your engagement involves collaboration with a partner or subcontractor (e.g., a media buyer, copywriter, or technical specialist), we may share relevant project information on a need-to-know basis under confidentiality obligations.

5.3 Legal Requirements We may disclose information where required by law, court order, or government authority, or to protect the rights, safety, and property of CORE Partners, our clients, or others.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining client records for accounting and legal compliance purposes. Standard retention periods are:

Active client records: Duration of engagement + 7 years

Marketing contact data: Until consent is withdrawn

Website analytics data: Up to 26 months

You may request deletion of your personal data at any time (see Section 9).

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to enhance your browsing experience, measure website traffic, and support our advertising efforts (e.g., Meta Pixel, Google Analytics).

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality. Where required by law, we will seek your consent before placing non-essential cookies.

8. Data Security

We implement industry-standard security measures to protect your personal information, including:

Encrypted data transmission (SSL/TLS)

Restricted access to client data on a need-to-know basis

Regular review of third-party vendor security practices

No method of transmission or storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security. In the event of a data breach that poses a risk to individuals, we will notify affected parties and relevant authorities as required by law.

9. Your Privacy Rights

Under applicable Canadian privacy law, you have the right to:

Access the personal information we hold about you

Correct inaccurate or incomplete information

Request deletion of your personal data (subject to legal retention requirements)

Withdraw consent for marketing communications at any time

Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us using the information in Section 11. We will respond within 30 days.

10. International Data Transfers

Our services involve third-party platforms (e.g., GoHighLevel, Meta, Google) that may store or process data in the United States or other jurisdictions. By using our services, you acknowledge that your information may be subject to the laws of those jurisdictions. We take steps to ensure adequate data protection measures are in place with our vendors.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

12. Links to Third-Party Sites

Our website or marketing materials may contain links to third-party websites. CORE Partners is not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the effective date and, where appropriate, notify you by email. Your continued use of our services after any update constitutes acceptance of the revised policy.

14. Contact Us

Company: CORE Partners Privacy Contact: Mansuor Mirza Email: [email protected] Phone: 613-909-4233 Address: Ottawa, Ontario, Canada

We aim to acknowledge all privacy-related inquiries within 2 business days and resolve requests within 30 days.

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